Fourth Ray Beauty Haul | Damaged Products?

Fourth Ray Beauty Haul

Fourth Ray Beauty Haul

While I was browsing the internet for things that I shouldn’t buy (as I do) I discovered that Fourth Ray Beauty, ColourPop’s sister brand was having a sale. Fourth Ray’s international shipping costs are what I would consider unreasonably high, at $14.99USD an order. With the sale on and a $5 mailing list sign up code I decided to order a Fourth Ray Beauty Haul. At least the discounts balanced out the shipping cost!

Shipping to Canada seemed to take a lifetime. I’ve noticed that ColourPop and Fourth Ray Beauty are both using RR Donelly, a company with bogus shipping updates and long delivery times. I don’t know if this is a permanent change or just a solution while Canada Post works out it’s issues. I placed my order on December 15th and I was estimated shipping into February. Luckily my products showed up on January 2nd!

I’ve heard pretty good things about Fourth Ray beauty so far, but I wasn’t very interested in trying their original launch. It included a moisturizer, two cleansers, a toner and an acne treatment. What really caught my eye was their newly released Mellow Milk and Matcha Milk. My skin has been so dry that even my creamy cleansers have been stripping my skin into a scaly mess. I’m hoping that the creamy mists and moisture treatments will help! Keep reading to see what all I got in my Fourth Ray Beauty Haul.

Fourth Ray Beauty Haul Shipping

Fourth Ray Beauty Haul Packaging

The camera didn’t pick up on it well but if you look closely the top right hand corners each have moisture spots

Damaged Fourth Ray Beauty Products?

I excitedly unboxed my Fourth Ray order on my instastories. The pink box and stickers they they included are really cute! My Fourth Ray Beauty products came wrapped in black construction type paper, which hid the fact that my face mists had leaked…

It wasn’t horrendous, but the cardboard packaging now has dampened and fraying corners. There were moisture spots over opposite corners of both boxed, so I know it wasn’t just one face mist that leaked. Both caps on my Mellow Mist & Fresh AF mist were loose. The Mellow mist had the most product missing, though I’ll admit there was still a fair amount in the bottle.

Damaged Fourth Ray Beauty Products

Fourth Ray Beauty’s Customer Service

The principal of the thing is that when you pay for something it should arrive intact, end of story. I reached out to Fourth Ray Beauty to see if they would do anything about my leaking face mists. In a way I’m sort of okay with having to go through Customer Service because I can report to you guys on if it’s good or not. Sort of. ColourPop is generally pretty good but I had no idea if Fourth Ray would treat me similarly.

Thankfully their customer service team was very quick to respond. I sent my request in at around 1am (not during business hours) and I had a response by 10am the next day. Fourth Ray beauty is not only replacing the face mists, but they’re sending me replacements of the rest of the products in each set! Not only that, but they are shipping them out at no extra charge. I was really expecting them to offer me a coupon code so I’m impressed that they’re just replacing everything no questions asked.

My packaging may not be completely perfect due to the leaks but my Fourth Ray Beauty products are still useable so let’s get into the products themselves.

Fourth Ray Beauty Wide Awake Set

Wide Awake Refreshing + Energizing Trio

The Fourth Ray Beauty Wide Awake Refreshing + Energizing Trio retails for $15USD and contains three products (which is obvious given that this is a trio). According to Fourth Ray Beauty this trio will “refresh and energize tired, dull skin”. The box is so pretty, I couldn’t wait to photograph it! I wasn’t sure what the size quantities of this set would be. When I placed my order couldn’t find the amount of product listed but when I checked recently the quantities were there. I’m not sure if the website was updated or if I was just blind!

Fourth Ray Beauty Fresh AF Face Mist

Fresh AF Mist

The Fresh AF is supposed to hydrate dry skin with Tibetan Ginseng, White Lily, Rose Water, and Cucumber Water. It smells really nice! I’ve mentioned to you guys before how much I love Caudalie Grape Water, but it doesn’t really have a nice smell. The Fresh AF mist however smells absolutely lovely. I will be reviewing all these products for you in a month or so once I’ve seen how they work with my skin. For now I’m planning on using this mist after applying my makeup. This is a 1oz travel size.

Fourth Ray Beauty Matcha Milk & Watermelon Seed Oil

Watermelon Seed Oil

I’ve never heard of watermelon seed oil in skincare. In fact I had no idea it was even an ingredient! According to Fourth Ray this oil contains Vitamin A & E and “combats free radical damage, balances sebum production, and provides detoxifying properties.” I’ve used this face oil twice now and both times it left my skin soft, but not ultra oily the next morning so I can see how it helps with sebum production. It absorbs into my skin really easily! This 0.5oz oil is full sized.

Matcha Face Milk

I’m very interested in the Fourth Ray Beauty Matcha Face Milk! It sounds like it would be nourishing and luxurious but only time will tell. This is described as a “moisture booster” so I will be applying it like a hydrating serum before my face oils or moisturizers. It contains Matcha Milk, Jojoba Milk, Rice Milk, White Tea, and Kale. So far I’ve been enjoying this face milk, the texture feels awesome on my skin. The matcha milk is 0.5oz.

Fourth Ray Beauty Mellow Milk Mist

Keep It Calm Soothing + Calming Trio

I Wish that there was a set with both the matcha milk as well as the mellow milk. This Calming skincare set contains a rose face milk and I’m not the biggest fan of rose. I discovered this when I bought the Mario Badescu Rose Facial spray and I got SO SICK of smelling rosewater. I’m hoping the Rose Milk will work better for me.

Mellow Milk Mist

The Fourth Ray Beauty Mellow Milk Mist sounds so relaxing to me! The name makes me happy, like floating on marshmallows. Not that I’ve ever done that literally, but I can dream right? This mist is supposed to soothe irritation & redness with White Tea, Calendula, and Marshmallow Root Extract. Chamomile and Oat Milk.

Fourth Ray Beauty Rose Milk & Skin Hero Oil

Rose Face Milk

This face milk has the same idea as the mellow mist, it’s formulated with Argan Milk, Rose Milk, Oat and Chamomile to soothe the skin and reduce redness.

Skin Hero Face Oil

I was excited that this oil came in one of these value sets because I came across it when browsing Fourth Ray Beauty and it sounded really interesting to me. Skin Hero Oil is a blend of Argan, Baobab, and Strawberry Seed Oils and it’s supposed to leave your skin super soft. I can’t wait to add this into my nightly routine!

Fourth Ray Beauty Haul | Wide Awake & Keep It Calm Set

Have you tried Fourth Ray Beauty?

There you have it, everything from my Fourth Ray Beauty Haul. What are your thoughts? Let me know which products you’d like to see a review of first. I’m going to test these products out for a few weeks and let you know what worked for me and what didn’t. Have a lovely week everyone! xx

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16 Comments

  1. January 13, 2019 / 2:11 am

    That sucks that they came damaged but so great that they were quick to respond. I think customer service is one thing that makes it or breaks it for me.
    Anyway I have never heard of this brand before but their products do sound very intriguing. I’ll have to look more into them

  2. January 12, 2019 / 3:52 pm

    They handled it super well, and I’m so glad that if I have a problem, I know I can message them and they can resolve it for me! Can’t wait to read the full review ! xx

    Melina | http://www.melinaelisa.com

  3. January 8, 2019 / 8:52 pm

    Definitely looking forward to your thoughts on these products! Even though shipping is expensive, at least the actual products are quite affordable!

    • AlwaysCleia
      Author
      January 13, 2019 / 3:53 pm

      Yes definitely! I would order from them again but probably through ColourPop so I can get that free shipping minimum.

  4. January 8, 2019 / 9:27 am

    That’s amazing that they are going to replace everything in your order and not just the ones that arrived damaged. The Matcha Face Milk sounds amazing – I’m there for any product that has “matcha” and “milk” in the name! The Mellow Milk Mist also reminds me of floating on marshmallows haha – I hope it smells like marshmallows!

    Out of curiousity, how much did this haul cost you after the sale?

    • AlwaysCleia
      Author
      January 8, 2019 / 9:46 am

      It’s really great of them. I wasn’t sure that they would do anything, especially since it wasn’t a crazy amount that leaked anyways. I really like the matcha milk so far. I’ve been using the rose milk more since I got my order because I’m a bit sick and I think the rose one is helping with irritation around my nose but once I’m better I’ll go back to the matcha!
      Unfortunately the mellow milk doesn’t really smell like marshmallows 😆 It’s still a soothing scent though, I think I’m smelling the camomile. After tax & shipping it was $37USD. Without shipping it would have been around $22

      • January 8, 2019 / 11:16 am

        I’m glad you’re liking the products so far!
        Aww, too bad it doesn’t smell like marshmallows lol. Am I wrong to say that the ColourPop website doesn’t have the entire Fourth Ray Beauty collection? That’s kind of annoying, because I find it really hard to reach that $50 threshold to get free shipping because ColourPop makeup is so inexpensive – it would be a lot easier to reach that threshold if you could throw in skincare. Plus I wonder why the Fourth Ray Beauty website charges for shipping regardless of the amount you ordered, but ColourPop doesn’t, when they’re sister companies?!

        • AlwaysCleia
          Author
          January 8, 2019 / 11:22 am

          I know it’s so disappointing isn’t it!? I don’t think they do either. ColourPop doesn’t have the full range but they have a ton of value sets from Fourth Ray including the two sets I got. Unfortunately they aren’t in stock right now though! It’s strange to me too that they both charge completely different prices for shipping and that Colourpops threshold for free shipping is lower 🤔 I don’t get it!

  5. January 7, 2019 / 3:24 pm

    So sorry that your products showed up damaged! That’s very disappointing, but at least their customer service was quick on the draw. I haven’t tried anything from Fourth Ray yet, & I haven’t read too many reviews yet so I look forward to hearing your thoughts after you’ve used the products for a while 😉.

    • AlwaysCleia
      Author
      January 8, 2019 / 12:11 pm

      I will keep you updated! I’m going to give it at least 3 to 4 weeks before reviewing, with makeup you can usually tell if it’s good pretty quick but I think it will take time for my skin to adjust to new skincare!

      • January 8, 2019 / 3:16 pm

        Oh definitely. Can’t wait to read!

  6. January 7, 2019 / 10:05 am

    That sucks they came damaged hopefully the new ones they send will be good. I was curious about those new products they released and can’t wait to hear your thoughts on them once you’ve used them a while.

    • AlwaysCleia
      Author
      January 8, 2019 / 12:12 pm

      I hope so too! I will keep you updated!

  7. January 7, 2019 / 8:26 am

    Very nice post, it’s good that customer service was friendly and good!!! I really love the packaging of these products but I don’t know if I am tempted to try them, my skin is pretty sensitive!

    • AlwaysCleia
      Author
      January 8, 2019 / 12:14 pm

      Yes good customer service is a must! It’s always hard to know what will work for sensitive skin, especially since Fourth Ray doesn’t do returns 🙁

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